Shipping policy

Last Updated: 2025-07-01

1. Processing Time

  • Orders are typically processed and shipped within 7 business days (excluding weekends/holidays) after payment confirmation.

  • Delays may occur during peak seasons (e.g., holidays, sales events). We’ll notify you if your order is affected.

2. Delivery Timeframes

  • Estimated delivery times vary by destination.

  • Domestic (e.g., US): 3–7 business days after shipping.

  • International: 7–20 business days after shipping.

  • Check your product page or order confirmation email for real-time delivery estimates – these are more accurate based on your location.

3. Shipping Carriers

We partner with trusted carriers:

  • Domestic: [USPS, FedEx, UPS, etc.]

  • International: [DHL, EMS, etc.]

4. Shipping Costs

  • Calculated automatically at checkout based on:

    • Product weight/size

    • Delivery address

  • Free shipping promotions (if applicable) will be displayed on product pages/cart.

5. Tracking Your Order

  • Once shipped, you’ll receive a tracking number via email.

  • Track your package:

    • Carrier’s official website (use the tracking number)

    • Your account dashboard on our website

6. International Orders

  • Customs/Duties: Buyers are responsible for any import taxes or fees.

  • Address Accuracy: Double-check your shipping address – we’re not liable for errors.

7. Undeliverable Packages

If a package is returned due to:

  • Incorrect/incomplete address

  • Failed customs clearance

  • Unclaimed after 3 delivery attempts
    We’ll contact you. Reshipping fees may apply.